Privacy Policy

Last updated: Feb 10, 2026

1) Who we are

This Privacy Policy explains how ASR Dynamics (“we”, “us”, “our”) manages personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact details

  • Business name: ASR Dynamics Pty Ltd
  • ABN: 70 693 552 957
  • Email: info@asrdynamics.com.au

2) What personal information we collect

The kinds of personal information we may collect and hold include:

  • Identity and contact details (e.g., name, business name, role, email, phone number, address)
  • Enquiry and project information (e.g., scope discussions, site details you provide, technical requirements, correspondence)
  • Billing and transaction details (e.g., invoicing contacts, ABN/ACN where relevant, payment records)
  • Website usage data (e.g., IP address, browser/device info, pages viewed, referral links, cookies)
  • Recruitment details (if you apply for roles) (e.g., CV, qualifications, work history, referees)

We generally do not seek to collect sensitive information (e.g., health information) unless it is reasonably necessary and you consent or it is otherwise permitted by law.

3) How we collect personal information

We collect personal information in a number of ways, including:

  • When you contact us (email, phone, forms, meetings)
  • When you request a quote, proposal, or services
  • When you enter into a contract with us or we deliver services
  • Through our website (including cookies and analytics tools)
  • From third parties where appropriate (e.g., your employer, contractors, referees, publicly available sources), but only where lawful and relevant

4) Why we collect, hold, use, and disclose personal information

We collect, hold, use, and disclose personal information for purposes including:

  • Providing and improving our services (engineering, automation, robotics, fabrication, commissioning, support)
  • Responding to enquiries and preparing quotes/proposals
  • Project delivery, site coordination, and safety/operational communications
  • Managing accounts, invoicing, payments, and record-keeping
  • Supplier/contractor engagement and business operations
  • Marketing and business development (where permitted—see section 8)
  • Security, fraud prevention, and compliance with legal obligations

If you do not provide certain information, we may be unable to respond to your enquiry or provide requested services.

5) Who we disclose personal information to

We may disclose personal information to:

  • Our employees and authorised representatives
  • Clients and site stakeholders where required for project delivery
  • Service providers who help us operate our business (e.g., IT support, cloud hosting, document management, accounting, legal, insurers)
  • Contractors and suppliers engaged on a project (where relevant)
  • Regulators, courts, or law enforcement where required or authorised by law

We take reasonable steps to ensure third parties we use handle information appropriately.

6) Overseas disclosure

We may use cloud or IT service providers that store or process data outside Australia (for example, cloud hosting, email, analytics, or support tools). Where we are likely to disclose personal information to overseas recipients, we will take reasonable steps to ensure the disclosure is handled in a way consistent with the APPs. If practicable, we will identify the countries involved.

Current overseas locations: We do not currently disclose personal information to overseas recipients.”]

7) How we hold and protect personal information

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification, or disclosure. This may include access controls, secure storage, and staff confidentiality obligations.

We also take reasonable steps to destroy or de-identify personal information when it is no longer needed for a permitted purpose (subject to legal retention requirements).

8) Marketing and communications

We may send you information about our services where permitted by law. You can opt out at any time by using the unsubscribe option (if provided) or by contacting us at [privacy@asrdynamics.com.au].

9) Cookies and analytics

Our website may use cookies and similar technologies to help it function, analyse traffic, and improve user experience. You can control cookies through your browser settings. Some features of the site may not work properly if cookies are disabled.

10) Accessing and correcting your personal information

You may request access to personal information we hold about you and request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading. We will respond within a reasonable time and may need to verify your identity.

Requests can be made by emailing [privacy@asrdynamics.com.au].

11) Making a privacy complaint

If you have a complaint about how we have handled your personal information, please contact us with details of your complaint. We will acknowledge your complaint and aim to respond within a reasonable timeframe.

If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with 10-02-2026 date.

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